Due to Covid-19, please click here before proceeding any order!

Important Q&As


1. What would I do if I received a wrong order ? 

For inquires of all orders and returns, please contact customer service via CUSTOMERSERVICE@FANCICLUB.COM asap before making changes on paypal to ensure a least complicated/fastest solve.
RETURN FOR EXCHANGE POLICIES It is Fanci Club’s mission and responsibility to help you to find your fit and proceed your orders with utmost care. Therefore, we sincerely apologise if you have received wrong orders.
click here for more information

 

2. What if I want a refund?

For inquires of all orders and returns, please contact customer service via CUSTOMERSERVICE@FANCICLUB.COM asap before making changes on Paypal to ensure a least complicated/fastest solve.


REFUND POLICIES
 click here for more information 

 

 

3. What do i do after i place my order?

Wait for  7 business days of studio prep + SHIPPING TIME 


All order are carefully, responsibly hand-made to fit you perfectly. So each will go through a 7 business days of making/preparation time until we hand your items to our carrier for shipping. Shipping Tracking numbers are available on the 7th day since the receipt of your online order. 


*Remember to provide the requiring measurements for your items so that the process won’t meet a delay. Check your email. 

4. Does Fancì Club ship to my country?

Yes, we do, wherever you are!

SHIPPING INFORMATION 

 

5. How do we pay?

Fanci club accepts PayPal as official payment method 

  

6. Size guide

To help us create your perfect fit Fanci club’s design, this step is extremely important. 

*PLEASE PROVIDE YOUR MEASUREMENTS IN CART’S SPECIAL INSTRUCTIONS TO PROCEED ANY ORDER THE FANCI WAY!* /HEIGHT-BUST-WAIST-HIP/

other helpful references

MEASURE (cm)

XS

S

M

L

XL

CUSTOM

Bust

78 - 83

84 - 90

91 - 94

95 - 100

100 - 105

Required in cart’s special instructions, Put in:

B:__

W:__

H:__

1m__

Waist

60 - 65

66 - 71

72 - 77

78 - 83

84 - 89

Hip

80 - 85

86 - 91

92 - 97

98 - 103

104 - 109

Height

 

155

165

170

175

180

NOTE  YOUR HEIGHT IN CART’S SPECIAL INSTRUCTION IN ALL ORDER!